When can I return an item: We accept any return shipped to us within 10 calendar days of the purchase date with a return code. Items must be returned in their original condition unopened; If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team before proceeding with the return.
How to return an item: Please contact firstname.lastname@example.org to request a refund or return and you will receive instructions of how to get a refund and where to send your product with a return label.
What will be refunded: You’ll be refunded the original product price including tax. Shipping charges, including return shipping and tracking services, are non-refundable.
What should be included with your return: Add a short note that includes your order number explaining the reason for your return. We strongly urge customers to keep a record of tracking or delivery confirmation when returning items.
What happens when my return is received: Once we receive your return, it will be processed within 5 business days. At this time, a refund will be issued to the original payment method and an email issued to the address associated with the order.
Where do I return my item: Items must be returned to the location from which the shipment originated.