Then, call PG&E at 1-800-743-5000. -You are responsible for the "mast," the .
Report a downed power line - Pacific Gas and Electric Company We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. Report or View Outages; Other Contacts; General, Business, Landlord, . Write your 17-digit account number on the "For" line of your check or money order. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? We have made changes to keep employees safe so response and call times may be longer than usual. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Immediately Call Emergency Services. Press Enter to send it. Payments are posted to your account after 5:30 p.m. on the day they are received.
Report an Issue - Xfinity Support Hello @ryanray.rr81 and thank you! Ask for the Comcast liason.
ARA - Utility Regulation - Houston This website is using a security service to protect itself from online attacks.
Xfinity Status Center - Check for Service Outages In Your Area Adding to this post, because the instructions didn't say to wait for a response when using the private message option.
How Do I Report a Problem with My Comcast Landline? - GetHuman I also appreciate you taking a moment out of your day to reach back out to our team! Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. I need someone to come out and fix it. An official employee, such as myself or whoever is first available, will respond. I am a bot, and this action was performed automatically. Call us at 800-477-5050. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. How do I talk to a real person at Comcast? Cut and paste the firewall logs (including the offending Comcast IP address) into an email and send it to abuse@comcast.net.
Comcast Xfinity Outage Map Is The Service Down? The ground around your car may be energized. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. Like. Electric Lines that run from the utility pole to your residence. Contact Comcast and let them know of the down landline problem. We have all the tools to help with your cable line and make sure it gets taken care of. Press Enter to send it. There may be a 60 day notice cancellation fee for your service. This option is available 24 hours a day, 7 days a week. Youve reached the best place and perfect person to help with virtually all of your account needs! You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. We've had a downed wire touching our building for about two months at this point. Report A Downed Line.
Sky News - Wikipedia You may have to enter a lot of personal information to get connected, including your ZIP code. 7 years ago. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Warn others to stay away. Our community is your official source on Reddit for help with Xfinity services. That's not what we want to see! The wires at my rental property are on the ground. The action you just performed triggered the security solution. New comments cannot be posted and votes cannot be cast. Please send us a direct message to "Xfinity Support" with your full name and address.
Comcast: Cable wires are hanging very low across our - GetHuman Who do you call for a downed cable line? I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. I hate to hear this has been your experience and would love to investigate this for you! Then it tells me it can help me better if I sign in. Call 9-1-1 immediately to report a fallen power line. I called but only received voice mail. STAY AWAY from downed power lines. A woman in Huntington says she contacted Comcast several times about a line. While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. I suspect it's an old wire). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. We can assist you with getting a ticket opened to let our amazing local team know. and our Verizon Business provides technology and network solutions-along with plans, devices and wireless services . I would like to report down wires in my back yard for the second time. Hello @user_300363 and thank you! We've had a downed wire touching our building for about two months at this point. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Companies respond better when others are watching.
By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. I called on 7/20/21 to report this issue and no-one has been to fix the wires. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1.
how do i report a downed comcast line? - perfumexo.com Then, call PG&E at 1-800-743-5000. First Call 9-1-1.
Contact Us - Customer Support | DISH Do not send the firewall logs as an attachment. A drop-down list appears. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. I really appreciate you being a member of the Comcast Family! Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Call us anytime at. View the Xfinity outage map and find out when an area will be back online. Comcast Xfinity Outage Map. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) Hope this helps you out. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Massive outages do occur because of problems such as storms, floods etc. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Thank you for reaching out to our forums community, its great we can connect this way! Reporting this to comcast seems to be a problem. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. How do you get straight to a representative? Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. In order to get started can you please send me a Modmail message with your full name and service address? I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! You can also request a call at a time that fits your schedule. Our community is your official source on Reddit for help with Xfinity services. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You have to sign up for gig service and sign a 2 year contract first.
Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone It is to be expected when weather conditions are severe. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here.
How to stay in touch with Verizon during an emergency Please contact the moderators of this subreddit if you have any questions or concerns. Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. ET. I have called multiple times but I don't have an account so it won't let me through to talk to someone. A drop-down list appears. Asking on behalf of my place of business. It's not the power line and I don't think it's the regular cable either because there's no service outage. Our team can help get that line raised. Some utility companies mark or paint their lines. Click the Check for Issues button. I am an Official Xfinity Employee. Comcast Xfinity problems in the last 24 hours. To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). Honk the horn, roll down your window and make sure to tell passersby not to come near the vehicle. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. I don't have AT&T, or a landline. to Call your mayor's office. God forbid this huge company actually provide a phone number where you could talk to someone. Thank you for bringing this issue to our attention. Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. It's a hazard to pedestrians and vehicles! Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Press 0 a lot. Its important that you dont exit the vehicle unless youre in imminent danger. If the center conductor of the cable is solid copper, it carries it quite well. I am a bot, and this action was performed automatically. They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. Thanks! Click the direct message icon, Click the "New message" (pencil and paper) icon, In the 'To' line, type "Xfinity Support" there. ASA, ABA, Adherence). Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Archived post. Discussion. and our My thinking, if I were to do this at my house would be that that 1.) It's in front of my yard, and it goes across the street. When should we expect this to be corrected? A drop-down list appears. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Where on your property are the lines down on and would you consider them a safety hazard as of now? Where or how can I report this? Verizon Business customers. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. Click the "New message" (pencil and paper) icon, 3. came out and verified that it isn't live. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. Id give them a ring. Press Enter to send it. Before contacting them, items GetHuman3339193 may need: Name on account, Billing Address, Last four of social security, and Account PIN The issue in GetHuman3339193's own words
Report Downed cable line | Xfinity Community Forum Who Do I Contact About Downed Phone Line In My Backyard? If you have questions about your services, we're here to answer them. Don't worry, we'll never do that as it might cut into our profits for the quarter. Then, call PG&E at 1-800-743-5000. A drop-down list appears. Emails sent with an attachment cannot be processed. 3.)
Contact Us - Customer Service Phone Numbers & Chat | Frontier The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Stay at least 10 feet away from the wire and secure the area to keep others away, too. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Call 800.288.2020.
Let us know.
Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit Just select Xfinity support and you will be able to speak with the next available specialist. If the IP address resides on the Comcast network. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Say "No account." Cookie Notice Please contact the moderators of this subreddit if you have any questions or concerns. If you have questions about your services, we're here to answer them. For your safety, do not touch or move the downed line. How to Report an Issue Online Visit xfinity.com/xfinityassistant. Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location.
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