We always try our best to do our job well and your kind words make it all worthwhile. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents These offers do not represent all deposit accounts available. We're available 24/7/365. Otherwise, read on! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Ronnie was a FABULOUS agent to work with. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Stay away from this bank. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, 1 Standard rates for data and messaging may apply from your wireless provider. so i contacted pay activ due to some account issues. Learn more at www.payactiv.com. I called three to four times the last two days and Im so glad I got Natalie this time. He knows how to do his job and seems to care about it and the customers he's helping. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. These offers do not represent all available deposit, investment, loan or credit products. Have a blessed day. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. . Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Have a blessed day. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. There was an unknown error. Ned is amazing. Payactiv pay advance app isn't available on Finder right now. If your employer offers EWA, all fees to access your earned wages are less than $3. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Some employers also may limit how much of an advance theyre willing to offer. They treat you like family. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Anyways 5/5 for Davis M! PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. :), I am changing my review again because grace helped me out with no problem. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Its an app that people can use just like a regular wallet to store their card details and information. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Your earnings, spending and savings with you in control. If your employer does not use PayActiv, you may be better off with a different option. We always try our best to do our job well and your kind words make it all worthwhile. To resolve your issue, we need your account details. He deserves recognition. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. :). Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. To many glitches, and its a nightmare having to deal with customer service! Faster access to your money. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Have a wonderful day ahead! Thank you Grace!!! First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Mr. Davis worked very hard to help me and work with his supervisor. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv can be used by businesses of all sizes. Money accessed through PayActiv will show as a deduction on your next paycheck. LoanPro. A team member will be in touch ASAP. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. How likely would you be to recommend finder to a friend or colleague? Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Have a blessed day. 2023 Trustpilot, Inc. All rights reserved. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Confirm details with the provider you're interested in before making a decision. Heres how Payactiv and payday loans compare. I need gas and my refill of my stroke meds payactive would not updated my hours. Agent after agent kept telling me to wait an additional 24 hours. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Have a blessed day. This is the absolute worst app!! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 5000+ G2 reviews. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Founded in null . Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Hi Melissa,We're glad that our representative could help you resolve your issue. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Hi there,We sincerely apologize for the inconvenience. Hi Bill, sincerest apologies for the inconvenience. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. PayActiv. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. You can click on the 'unsubscribe' link in the email at anytime. Read 4 more reviews about Payactiv Inc. LM. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. If youre considering using Payactiv, here are a few things to know. If there's anything you need in the future, we're here 24/7. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Hi Amy,We sincerely apologize for the inconvenience. Payactiv works by partnering with employers to offer advances on their earned wages. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. I give up, too much effort for a service that is too easy to live without. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. We hope to find a solution that makes you smile. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. 2023 Payactiv, Inc. All Rights Reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. :), I cannot say enough about Devon and Grace. Hi Annie,Our sincerest apologies for the inconvenience. I appreciate her help please give her a raise . Get company announcements, pick up shifts, and get reminders and alerts from work. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Angelica,We sincerely apologize for your negative experience. ray. Workers don't need permission to access earnings prior to payday. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. No credit check, consistent income in the past 2 months from the same employer. I've had multiple attempts simply time out waiting for reps to respond. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Shes the best and everyone should be more like her. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Consider another cash advance option if your employer isnt enrolled. The platform has collectively provided employees with $5B+ in earned wage access. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. I'm so grateful to have had the wonderful customer service he was able to provide for me. Have a wonderful day ahead! PayActiv achieves high marks in both areas. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Very helpful, understandable and fast. We always try our best to do our job well and your kind words make it all worthwhile. Talk with a financial professional if you're not sure. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. One of our representatives will be reaching out to you shortly to assist you. David m helped me out when I needed it! Hi Geraldine,We sincerely apologize for the inconvenience. This is maddening. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. However, it did earn a TrustPilot score of 3.3. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business.