I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. How do I get a pre-sale password? I know to use PayPal goods and services since it has buyer protection. Tap for tickets to see the artists and teams you love. Can you acces their web page though? These tickets were EXPENSIVE and a gift for my teen for her birthday. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. AWFUL!! To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Apparently it is actually AXS? AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . TICKETS Yup happened to me too. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Its super easy. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. BUY THE PERFECT TICKETSFront row or on the aisle? Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Buying Basics How can I buy tickets? Damn thats really smart Im gonna do that from now on. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. I should have used the print at home option but this was the recommended option. Mine kept giving me the incorrect password error when I knew it was correct. Its all a fan needs, all in one app. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. But yeah Im NEVER using them again What happened to you? If you have just bought your tickets and aren't seeing them in your account, hang tight! You need a connection to download your tickets to the app. AXSTickets is absolute garbage!!! I linked and logged into Facebook, and then I got a page to verify my account. Press J to jump to the feed. Where are my tickets? So I emailed their support team and I havent revived a response. Our 2022 Transparency Report has landed 2 x tickets available, good seats in section B2. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. find great events near you, buy 100% official tickets, sell your seats if you. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Why does the email say 1 ticket? The end. Enter your device passcode. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. What fees are there when buying tickets? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Follow the AXS Tickets iOS app troubleshooting guide Here . AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. then to me it seems something is missing from the transaction. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. I tried this for a couple days until I decided to email support. I purchased tickets and created an account using my Facebook. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Once there, it was another 40 minute wait (missing one band), before they could get in! What a stupid, stupid product decision. This is the second time I had to deal with AXS and both times I had bad experience. I have the confirmation email from AXS so I know I'm using the right email. Is it Legit? click "Force Stop". Im going to recommend Red Rocks find another ticket vendor! What's a "Waiting Room"? I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Published by AXS on 2023-02-21. I'm unable to not only log in to the app on my phone, but also on my computer. After several tries, the link DOES NOT WORK. Is it Safe? I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. My show is on Friday and I so wish I was able to go. Even the emails disappeared. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. cant go, and more. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. 5. I am going to be extremely upset if I cant go to the TOOL concert. However in my app it still shows that I have two tickets. In the future, I would definitely try not to use AXS for ticket purchases. With the AXS app,. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I rather print out my tickets or use primary ticket apps. Entering The Venue How do I get into the venue? I also purchase tickets insurance with no email confirmation!! Especially if you cant even get it for work properly. I would give AXSTickets no stars if i could. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I am going to an axs event this afternoon. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. They replied that it happens quite often and therefore there should be no need to worry :-). With the AXS app, you can. Save your time, use a different app. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I am concerned as the show is coming soon. I was worried that they had been cancelled for some reason after reading that it has happened to others. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Later it logged me out and I logged right back in. I dont normally do app reviews, but this one frustrated me. AXS shit the bed big time. Axs store currently offers the greatest deals and promotions. Purchased tickets in October of 2021. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Really?!!!. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Is it my iphone? AXS Tickets does not seem legit based on our analysis. Worked last week when I checked. I am so sad and frustrated. I have no problem logging in to my axs.com account on my computer. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. I can't log in to the mobile app. I can log in on my computer but not on the AXS app on my phone. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D find great events near you, buy 100% official tickets, sell your seats if you Panic over. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Tap Here" Nothing happens when I Tap Here. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Then I received 2 notifications from my bank for 2 separate large transactions. Apparently only 2 people actually made it to the meet and greet that day. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. So, please do yourself a favour and buy from the venue direct. I logged in and it said I had no purchased tickets and no events. Get started today. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Very disappointed. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I have to agree with everyone here, on the catastrophy of this AXS App. I have the app and have refreshed, but my tickets are not there, please resend. How do I create an AXS account? DO NOT USE AXS! My axs app on my iphone is not working. 2. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Justuseapp Safety Score for AXS Tickets Is 13.2/100. AXS Account Your Account My tickets are not in my account? It seems like nothing on AXSTickets worked! called the support number and held from 20 minutes to hr and 20 minute. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. And they had no answers for me. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. To download, simply open and view your tickets in the app. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. avoid getting your tickets via this app at all costs! Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. AXS site or mobile wont let me sign in for refund. Ugh! UPDATE: received a developer response that pretty much blamed me for their negligence. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Exit outOf the window immediately. Are you having issues? Their customer service is horrible. I have deleted data and cache to no avail. I got in touch with AXS and the woman I spoke to assured me that everything's alright. On android, goto "Settings" "Apps" or "Manage Apps" tab. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Seamless transaction, everything worked out perfectly and no issues getting in. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Must have been a blip. LearnMore. Hopefully this will save someone from the panic attack I just had over my tickets. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer.