palmera vacation club lawsuit

Scam Clue 4: A promotion demanding that you act now or lose the deal. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. The complaint has been investigated and resolved to the customers satisfaction. Recommended Reading: Best Places To Invest In Vacation Rental Property. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Learn how the rating is calculated 1 complaint. Check the spelling of your query. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Is this Your Business? BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. So they could either buy it back or he'd just quit making payments, so they let him out of it. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. 213. Box 7602, Hilton Head Island, SC 29938. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Perhaps, the finest resort community along the Atlantic Coastline. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Share. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Write reviews, ask and respond to questions, Hawaii TAT Broker ID #TA-023-193-6000-01 Reverse and return back to what we had, and reimburse us for the waste of our time in full. My dad had this happen and he called them and said he was not paying anothe dime. Type in the email address you registered with. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Who do I contact? We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Taxes, additional fees and charges may apply. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. No. File Complaint Make sure any club youre considering can pass an easy scam test. I became a member in 2015 and was generally happy. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Write reviews, ask and respond to questions, We want you to share your story, with both the good and the not-so-good. At this point I just wanted to get my money back and get out of there. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. You wont have to exchange your vacation week or points. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Argentina Australia Belgi (Nederlands) Belgique (Franais) There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. All-Inclusive resorts may charge a mandatory all-inclusive fee. At least I can dispute the credit card charges. Learn More. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We bought 3,000 points for around $13K. Read Also: Sale Of Vacation Rental Property. Login. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. With points, you have the utmost flexibility with booking trips where and when you want. They promised it would be sold in 3. Read full review of Palmera Vacation Club. The travel prices the salesman #3. Have you tried contacting them? Washington Seller of Travel Reg. 1 complaints for Palmera Vacation Club. We have excellent credit and I don't want this to ruin it! Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. wisconsin. Don't have an account? Promotional discounts and offers may not apply to all properties. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. My husband and I are both smart people and we feel so foolish that we jumped into this. I did this for over an hour. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No: TAR-6309. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. When you buy a timeshare, its an investment in your family and quality of vacations. Nothing that the salesman presented to us was Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I would also send a copy via USPS certified mail with tracking today. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. This is the version of our website addressed to speakers of English in the United States. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. This was a hassle no doubt. If we can verify it in our system, an email will be sent to you with your password. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We stayed at the Island Links and attended a timeshare presentation. go back to original rules when we joined or get out of contract. I want to close my bank account in hopes of getting away from these vultures. membership takes 45 days to activate, 15 days after you can To use our mobile site, please enable JavaScript. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Had enough of Palmera. Write reviews, ask and respond to questions, Clear all In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. TUG saves owners more than $20 Million dollars. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. RCI, LLC. Extra VacationsSM getaways prices are based on a seven-night stay. One of the worst decisions of our life. Cancel.We want out of Palmera. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Contributions should be appropriate for a global audience. This will surely increase the credibility of your complaint. We tried to fight it at that time, but we had signed a contractual agreement. Others, however, pose a big financial risk. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Load More; Browse for Rent Browse for Sale Add Your Property. All we ask is that you follow a few simple guidelines. I have tried multiple times and never receive a response from the request. Contact them directly! We paid cash, so we don't have that leverage. The trading power we were supposed to have with RCI was incorrect. You can call member services, leave messages and never get a call back. And can't book anything. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Theyre also applicable regardless of the comments tone. Write reviews, ask and respond to questions, Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Websites:There are no additional web sites. File a complaint. View Details. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. We put down $1200 on our credit card and signed the financing paperwork for the rest. You May Like: What Is The Cheapest Caribbean Vacation. This is a multi-location business. If you enjoy the TUG website/forums or found value in the information you learned from TUG. This fact does not disparage the company in any way. Re: Palmera Vacation Club legally cancel the contract. BCA has no information regarding advertising review at this time. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. All Rights Reserved. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Fla. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. They lie right to your face and then remind you that nothing they say is legally binding! we are convinced we made a BIG mistake and composed a letter to cancel the contract. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. My son in law own(s/ed ?) He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. BBB reports on known marketplace practices. He purchased from previous individual owner 10 years ago. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Well guide you through the process. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We did not need Palmera without this. In Share your photos and videos with others to prove the truth of your words. Read your contract for rescission and follow those directions exactly as stated. My decision to purchased was based on lies. This sounded good to me as my current time share only gave me one week and a one bedroom. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Book by 8/15 for travel through 12/15/22. Our credit is being held hostage by Palmera Time Share. Initial Palmera Vacation Club complaints should be directed to their team directly. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Desired outcome: When I booked out trip, it took a solid week to speak to a representative. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. We were still not interested. As a matter of policy, BBB does not endorse any product, service or business. There are no exact matches available. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Desired outcome: more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Copyright 2020 Business Consumer Alliance All Rights Reserved. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Should I contact the finance company as well to let them know we have canceled the contract? We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Please visit RCI.com for details. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Palmera Vacation Club has resolved 1 complaints. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. more, You seem to have JavaScript disabled. 602357907. My wife and I was deceived and lied to, they are good at what they do. Theyre selling pie in the sky, and Marie Callender is better at making pies. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Avoid doing business with Palmera. Someone's going to jail and it isn't me. This review was chosen algorithmically as the most valued customer feedback. He also danced around answering a lot of questions. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. She gets rude too and tells us she guesses we just like to waste all of our money. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. $291.18/mo Est. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Everything you need for a luxurious relaxing vacation. I should be able to sue myself out of this contract since they did not sell my current time share. I've had my bank account since 1975 and want to keep it. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . This post has been removed at the author's request. So he takes us to another person so we can "check out". I got a call in January. After all, it's not their money but yours. Other restrictions may apply. If we can verify it in our system, an email will be sent to you with your password. Working hours Sun 9:00 am - 5:00 pm Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Your contribution should be yours. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. We asked plenty of questions, figuring 4 heads were . Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Already have an account? get quotes and more. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). would get enough money to pay off their time share. Unlimited Vacation Club - Members Only Please! Time share oversere haven't got anywhere yet. What is Palmera Vacation Club's Facebook? Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. I am still suffering with cancer issues and cannot pay my medical bills. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Theres a lot of noise out there. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Where can I get more information about the class action lawsuit. Sounds like your bases are covered. We didn't start to look into it more until we got home Sunday night. No. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. The latest review amount billed was posted on Feb 28, 2023. I was puzzled by this statement. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Desired outcome: Palmera Vacation Club. Report inappropriate content Robert F 2 posts 92. View summaries of the complaint descriptions and responses. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The savings and perks are clear. My biggest fear is the financing paperwork I signed. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. We attended the 90 min presentation this past weekend in Hilton Head Island. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Like all the other complaints prior to me. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. And we prefer to vacation by ourselves instead of as a group. Pay only $199USDon your exchange fee when you book select Orlando resorts. International Association of Better Business Bureaus. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. He didn't listen to anything we said at all. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Each unit is professionally decorated and refurbished every year. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! To be updated with all the latest news, offers and special announcements. Etc. $12,000. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Remove some or all of your filters below. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Help please. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Also Check: Free Vacations For Cancer Patients. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic.